Privacy Policy for Yeti Roofing

Our Commitment to Your Privacy

Yeti Roofing is committed to protecting the privacy and security of our customers' information. Your trust is our most important asset. This Privacy Policy explains how we collect, use, and protect your personal information.

Our core promise is simple: We do not and will not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Period.

Information We Collect

We collect information that is necessary to provide you with our roofing services, from the initial quote to the final warranty. The types of information we may collect include:

Personal Identification Information:
Full Name
Home or Property Address
Email Address
Phone Number
Property & Project Information:
Details about your property necessary for providing an accurate estimate and performing the work (e.g., roof type, pitch, square footage).
Photographs of your property and roof for assessment, planning, and documentation.
Project-related communications, notes, and signed contracts.
Financial Information:
Payment information, such as credit card details or bank account numbers, is collected for billing purposes. This information is processed through our secure, third-party payment processor(s) and is not stored on our local servers.
Website Usage Information (if applicable):
If you visit our website, we may collect non-personally identifiable information such as your IP address, browser type, and pages visited. This data is used solely to improve our website's functionality and user experience. We use cookies only for essential site functions.

How We Use Your Information

We use the information we collect strictly for business purposes related to providing you with our services. These purposes include:

To provide you with an accurate and timely quote for our services.
To schedule and coordinate your roofing project.
To communicate with you about project status, scheduling, and any related questions.
To order materials and coordinate deliveries to your property address.
To process payments for our services.
To register and fulfill warranty obligations for materials and workmanship.
To maintain internal records for accounting, legal, and tax purposes.
To respond to your inquiries and provide customer support.

Information Sharing and Disclosure

We only share your information in the limited circumstances necessary to complete our work for you, and we never sell it.

Service Providers: We may share your name and property address with trusted partners or subcontractors who perform services on our behalf, such as material suppliers for delivery or specialized contractors (e.g., gutter installation). These parties are contractually obligated to use the information only for the specific service they are providing and to maintain its confidentiality.
Payment Processors: When you make a payment, your financial information is provided directly to our payment processing partner, who is compliant with the highest standards of data security (e.g., PCI-DSS).
Legal Requirements: We will disclose personal information if required to do so by law, such as in response to a subpoena, court order, or other legal process.
Your information is never shared with third parties for their own marketing, advertising, or data-brokering purposes.

4.Data Security

We are committed to protecting your information from unauthorized access, use, or disclosure. We implement a variety of security measures to maintain the safety of your personal information, including:

Using Secure Sockets Layer (SSL) technology to encrypt data transmitted through our website.
Restricting access to personal information to only those employees and partners who need it to perform their job functions.
Storing physical documents (like contracts) in secure, locked locations.
Utilizing secure, reputable software for customer relationship management and billing.
While we take commercially reasonable steps to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including providing you with services, fulfilling our warranty obligations, and complying with any legal, accounting, or reporting requirements. For example, project and warranty information will be retained for the duration of the warranty period.

Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct any inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to our legal and contractual retention needs (e.g., for warranty and tax purposes).
To exercise any of these rights, please contact us using the information below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

Yeti Roofing
7990 US-50, Suite A
Salida, CO 81201
719-207-0576
info@yetiroofers.com